COVID-19
22nd February 2021
After Government announcement we are pleased to confirm that we reopen on the 12th April 2021. All breaks prior to this date will be refunded or rearranged.
We look forward to seeing you!
1st January 2021
We are currently closed due to Covid Lockdown.
27th June 2020
Welcome back! We reopen on Saturday 5th July 2020.
All current booking from then are valid. Our huts are perfect for social isolation, only accessible by foot along the coastal path. We have put some extra measures in place to keep you and us safe during your stay with us you can read them here.
May 30th 2020.
We are awaiting an update from the government regarding lifting the lockdown and guidance for the holiday sector if your break with us is effected due to government guidelines and COVID please refer to your travel insurance policy in the first instance to find out if you are covered before contacting us.
If you are not covered by travel insurance you have the option to DEFER your holiday to a later date.
To give you the most choice and flexibility to change your dates with us at Shoreside, you can defer your holiday to commence on any date up to 31st December 2021. If the dates chosen are in the higher-priced season, you will need to pay the difference. If the dates are priced lower for the same holiday length, we are not able to refund the difference. The length of your holiday needs to be the same or longer, we cannot reduce the rate if you choose to stay for fewer days. You must confirm your new dates within 7 days of requesting a deferral and they cannot be held any longer than this without confirmation.
You can contact us with the request for new dates, quoting your booking reference number and we will endeavour to get back to you with confirmation of the change as soon as possible. Please also include some ordered preferred dates by listing the date you would like to stay and for how many nights. If your booking is not within the travel ban period it is not yet affected and we will be prioritising stays during this period first.
If you are in the at risk group who have been asked to self isolate until 22nd June we recommend that you get in touch and ask to change the dates of your visit with us.
Please bear in mind we are a small operation and we are trying our best to keep our small business viable through this most difficult time.
Dale & Penny
XMay
March 24th 2020
Following the government’s latest advice regarding the Coronavirus outbreak and the travel ban we are now closed for March & April 2020.
We only opened the huts last year and as we are completely reliant on visitors to generate income this is devastating for our small family business, but we must keep our guests and ourselves safe in these unprecedented times.
For those with bookings in place for March and April, please refer to your travel insurance policy in the first instance to find out if you are covered before contacting us.
If you are not covered by travel insurance you have the option to DEFER your holiday to a later date.
To give you the most choice and flexibility to change your dates with us at Shoreside, you can defer your holiday to commence on any date up to 31st December 2021. If the dates chosen are in the higher-priced season, you will need to pay the difference. If the dates are priced lower for the same holiday length, we are not able to refund the difference. The length of your holiday needs to be the same or longer, we cannot reduce the rate if you choose to stay for fewer days. You must confirm your new dates within 7 days of requesting a deferral and they cannot be held any longer than this without confirmation.
You can contact us with the request for new dates, quoting your booking reference number and we will endeavour to get back to you with confirmation of the change as soon as possible. Please also include some ordered preferred dates by listing the date you would like to stay and for how many nights. If your booking is not within the travel ban period it is not yet affected and we will be prioritising stays during this period first.
If you are in the at risk group who have been asked to self isolate until 22nd June we recommend that you get in touch and ask to change the dates of your visit with us.
Please bear in mind we are a small operation and we are trying our best to keep our small business viable through this most difficult time.
Dale & Penny
X
March 21st 2020
Being remotely located the huts are still open for guests but we are monitoring the situation daily and will notify guests of any change.
We ask that you don't come if you are showing any symptoms of COVID-19 and we will also let you know if we have any reported illness our end.
Please let us know immediately if you feel unwell during or after your break so we can help and we may need to notify others that may become at risk.
The huts are cleaned with anti-bac and all linen is boil washed but please be vigilant during your break regarding social distancing. We have a large beautiful beach and the huts are perfect for outdoor living.
If you are unable to travel to Shoreside, please refer to your travel insurance policy in the first instance to find out if you are covered for cancelling your holiday before contacting us.
For guests we whose forthcoming holidays are affected by either contracting the virus, government imposed self-isolation due to being in a high-risk group or ‘lock-down’/travel restrictions, our revised cancellation policy is;
You have the option to DEFER your holiday to a later date:
You can defer your holiday to commence on any date up to 31st December 2021, giving maximum flexibility. If the dates chosen are in a higher-priced season, you will need to pay the difference. If the dates are priced lower for the same holiday length, we are not able to refund the difference. The length of your holiday needs to be the same or longer, we cannot reduce the rate if you choose to stay for less days. You must confirm your new dates within 7 days of requesting a deferral, they cannot be held any longer than this, unconfirmed.
OR
You have the option to CANCEL your holiday:
we will attempt to re-let the original dates of your holiday. If the original dates of your holiday re-book, you will receive a refund of the accommodation cost of the replacement booking, as per our regular cancellation policy. For all holidays commencing after 2nd July 2020, our existing cancellation policy applies.
Our full and original holiday terms and conditions can be read here.